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FAQ

Welcome to my shop! We are so happy you have stopped by to look around! Our creations are ready to ship unless stated in the listing, and we also love to do custom orders if you see a bag you like but want it in a different color or pattern. Just send me a note fedulab[at]gmail.com and we can discuss the details!

What forms of payment do you accept?

We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.

How secure is this store?

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

Do I need a PayPal account to purchase from this store?

No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.

Shipping

Items will be shipped within 72 hours of receipt of payment from the UK using Royal Mail.

UK - 1-3 business days
Europe 5-7 business days
Everywhere else - 7-14 business days.

These delivery times are estimates based on usual delivery times. They could be quicker or longer. If you would like to add insurance or confirmation, please note in your purchase message and I will send an invoice for the additional fees.
International shipping will increase shipping charges - please contact us for a quote.